TL;DR

First 14 days: not happy? Full refund, no questions asked.

After 14 days: cancel anytime, keep access through period end, no further charges.

Annual plans: prorated refund up to 90 days in.

Monthly subscriptions

First 14 days: 100% refund of your most recent payment. Email support@opusoptionstrading.com. We process refunds within 5 business days to the original payment method.
After 14 days: no refund for the current billing period, but you can cancel from Settings → Billing → Cancel Plan at any time. Cancellation takes effect at the end of the current period; you keep full access until then and aren’t charged again.
Reactivating: if you change your mind before the period ends, reactivate from the same Billing page. No fees or penalties.

Annual subscriptions

First 14 days: 100% refund (same as monthly).
Days 15 through 90: prorated refund of the unused months. Calculation: (months remaining / 12) × annual price.
After 90 days: no refund. Your access continues through the end of the annual period; you aren’t charged again.

Exception: material service failure

If our service is materially broken — extended outages, missing features that were promised at signup, security incidents affecting your account — these standard timelines do not apply. Email support@opusoptionstrading.com with a description of what went wrong and we’ll work out a refund individually.

What is NOT covered

Trading losses: Opus Options Trading is a decision-support and paper-trading platform. We do not execute real trades or hold your funds. Any real-money trading decisions you make elsewhere using analysis from Opus Options Trading are entirely at your own risk. Subscription fees are for access to the platform, not for trading outcomes.
Data accuracy edge cases: market data is delivered 15 minutes delayed via Polygon.io. Occasional discrepancies don’t qualify for a refund unless they materially prevent platform use for an extended period.
Charges you authorized but forgot about: if you let a subscription renew without canceling, that’s the normal agreement. We’re happy to discuss case-by-case but the default is the policy above.

How to request a refund

Email support@opusoptionstrading.com with the subject line “Refund request — [your account email]”.
Include the date of the charge and (optionally) a brief reason. The reason isn’t required within the 14-day window.
We respond within 1 business day, usually faster. If the refund is straightforward we issue it the same day.

Questions?

Email support@opusoptionstrading.com. We read every message personally and respond within 1 business day.